Clear ownership
Every open item has an owner, a next step, and a due date.
Claims and workflow fix for private medical groups
Stalled claims and authorizations, fixed one workflow at a time.
We measure a baseline, connect your existing tools, and give every open item an owner and a due date, with your staff reviewing the exceptions.
Book a 20 minute callWhere work stalls
- →Claim sent back, next step unclear
- →Authorization waiting on a reply
- →Open item with no named owner
- →Follow-up with no due date
- →Payment waiting on an open item
How we work
One stalled workflow, fixed in the right order
We fix one stalled workflow for your clinic group, such as claims or authorizations that sit unresolved because nobody clearly owns the next step. The goal is for staff to spend less time chasing open items and for payments to move faster, measured against a baseline.
Less chasing
Approved reminders go to staff, so fewer items sit unresolved.
A clear baseline
We agree on what to measure before we change anything, such as open items, staff hours, and days to payment.
How it works
Four steps, measured against a baseline
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Measure the baseline
We agree on what to measure before we change anything, such as open items, staff hours, and days to payment.
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Connect your existing tools
We connect the tools you already use, so open items are visible in one place.
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Assign every open item an owner and due date
Each open item gets a named owner, a next step, and a due date. Approved reminders go to staff.
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Staff review exceptions, and we report
Your staff review every exception, and we report against the baseline. The goal is less time chasing open items and faster payments.
Why us
Why clinic groups work with us
Healthcare IT depth
Over 10 years of experience in healthcare IT, including clinic operations and compliance.
Process first
We fix the workflow before adding any automation, and every automated step has a human checkpoint.
Pilot approach
A pilot is one stalled workflow, measured against a baseline, with a clear scope and stop date.
Clear limits
What we do not do
- We are not a billing service.
- We do not do coding or appeals.
- We do not message patients.
- We do not access patient data without a signed business associate agreement.
FAQ
Questions clinic groups ask
What does a pilot include?
A pilot covers one stalled workflow in your clinic group. We measure a baseline, connect your existing tools, assign each open item an owner and a due date, and automate approved reminders for staff, with a human checkpoint on every exception. Then we report against the baseline.
How is it priced?
A fixed fee, agreed in writing before any work starts. We begin with a short paid review of one workflow to set the baseline and the scope. There is no monthly commitment up front. Ongoing support is optional and only discussed after the pilot.
Do you access patient data?
Not without a signed business associate agreement.
Do you replace staff?
No. The goal is for your staff to spend less time chasing open items.
Do you use AI?
Only for a step that truly needs it.
Book a 20 minute call
Tell us which workflow slows your team down
In 20 minutes we can talk through one stalled workflow and whether a pilot fits your clinic group.